Public Sector
Design and Implementation of IT Infrastructure and a Data Center

About Company
Project Date: 2017 – 2018
Industry: Public Sector
Employees: 800+
Website: https://kr.gov.ua/
Kryvyi Rih City Council is one of the largest municipal authorities in Ukraine, actively implementing digital solutions in the field of administrative public services. The “Visa” Department (Administrative Service Center) is a modern one-stop municipal service center responsible for digitizing interactions between citizens and local authorities — from document registration to issuing permits and official certificates.
Summary
Senseti was tasked with designing and building a data center for the “Visa” Department within an extremely tight timeline, ensuring reliable data storage and alignment with Ukrainian regulations governing digital document management.
At the start of the project, the department required a full on-premises infrastructure baseline to be established — including server facilities, networking systems, and security solutions. Within a compressed timeframe, Senseti conducted an assessment, developed the architecture, prepared project documentation, and delivered a comprehensive turnkey solution.
The project included deployment of HPE server and storage systems, Aruba networking equipment, VMware-based virtualization, Veeam backup infrastructure, and Fortinet perimeter security. API integrations were implemented to connect electronic document management and queue management systems. Additionally, Senseti supported the implementation of the electronic document management system and workflow automation for the “Visa” department, providing both technical and methodological guidance.
As a result, the “Visa” Department received a fully operational, secure, and scalable IT infrastructure aligned with regulatory requirements and ready to support the city’s broader digital transformation initiatives.

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Contact UsBusiness Challenge
As part of Ukraine’s administrative services digitalization reform, the “Visa” Department of Kryvyi Rih City Council faced an urgent challenge: within days, to design a data center project, secure funding, and launch a fully functional IT infrastructure capable of automating all citizen service processes.
Key Challenges:
- Designing a high-availability data center infrastructure from the ground up
- Extremely tight deadlines for preparing project documentation and specifications
- Ensuring IT systems aligned with national data retention regulations, including long-term archival storage (50+ years)
- Meeting API integration requirements with specialized digital platforms
- Limited internal technical expertise and no prior experience implementing similar projects
- Preparing infrastructure for future implementation of document workflow automation and internal process digitization
- Guaranteeing high reliability, fault tolerance, and uninterrupted operation of a mission-critical municipal data center

Solution and Business Value
Senseti responded rapidly and delivered a comprehensive solution — from accelerated architectural design to full deployment and commissioning of the data center and all required IT services.
What Was Delivered:
- Conducted on-site assessment and developed technical schemes and specifications overnight for budget approval
- Built a mini data center based on an APC rack system with UPS and redundancy
- Deployed scalable HPE servers and storage systems
- Implemented virtualization using VMware and Microsoft technologies
- Installed Fortinet solutions for perimeter protection and network security
- Built the network core and switching infrastructure on Aruba equipment
- Enabled document management and electronic queue systems with API integration and coordination with third-party developers
Business Value:
- Municipal services became available in a secure digital format with high reliability and regulatory alignment
- Infrastructure designed for scalability in both data volume and number of users
- Reduced costs associated with paper document storage and processing
- Increased service speed and transparency in citizen interactions
- Established a long-term strategic IT partnership supporting further stages of municipal digital transformation
How the Solution Was Implemented
The project for the “Visa” Department was delivered within a compressed timeline, executed in clearly defined phases, and aligned with Ukrainian regulations on personal data protection and archival storage. A key challenge was the rapid preparation of project documentation, budget approval, and building the data center from the ground up under strict time constraints.
Phase 1. Consulting & Architecture Design
Senseti rapidly developed a scalable data center architecture aligned with future growth requirements. Technical diagrams, specifications, and justification documents were prepared for approval at the city council level.
Phase 2. Procurement & Deployment
Infrastructure was supplied and deployed based on HPE, APC, Fortinet, Aruba, VMware, and Veeam technologies. This included rack installation, servers, storage systems, switching equipment, and uninterruptible power supply systems.
Phase 3. Security & Virtualization
A high-availability cluster was implemented using VMware. A Veeam-based backup system was configured, and Fortinet NGFW solutions were deployed to establish perimeter security and network protection.
Phase 4. Integration of Digital Services
All citizen service processes were automated via API integrations and third-party software solutions — including electronic queue management, document workflow, authentication, and application processing systems.
Phase 5. Training & Ongoing Support
Project supervision and staged acceptance were conducted in coordination with contractors. The solution was transitioned to long-term technical support under Senseti’s management.
Technical Details
Server and Compute Infrastructure
- HPE servers and storage systems with clustering support
- VMware ESXi virtualization platform
- Stable operation within a scalable architecture framework
Storage and Backup Systems
- Expandable storage infrastructure scalable to tens of terabytes
- Veeam-based backup solution with defined recovery policies
- Support for long-term archival storage and data protection
Networking and Telecommunications
- Aruba core and access-layer switches
- Traffic segmentation and VLAN configuration for enhanced security
- Full integration of network infrastructure into the data center architecture
Information Security
- Fortinet NGFW for perimeter protection and access control
- Security policy implementation (IPS, traffic filtering, segmentation, application control)
- Centralized security policy management
- Continuous monitoring of devices and user activity
Software and Integrations
- Microsoft Active Directory, file services, authentication
- Unix-based systems supporting document workflow and process automation
- API-based data exchange between services and third-party developers
- Electronic queue management, document management system, and digital signature solutions
Key Takeaways
Vendors
Hewlett Packard Enterprise
Microsoft Corporation
VMware, Inc.
Veeam
HPE Aruba Networking
APC by Schneider Electric
Fortinet
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